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privacy policy
LOKA Technologies operates LOKA, a personal discovery service available through iMessage. this policy explains what information we collect, how we use and share it, and the choices available to you when you use our website and service.
information we collect
we collect information you provide, including your name and phone number, messages, images, links, preferences, feedback, and support requests. we also keep records of our replies and your interactions with LOKA.
we may derive information about your interests and preferences from those interactions to personalize the service. these interpretations can be inaccurate, and you can ask us to correct them.
we collect information about website and service use, such as browser and device details, IP addresses, pages visited, interaction times, and delivery or error records. we may also use publicly available information and information from sources you share to respond to your requests.
giving LOKA your number does not give us access to your other conversations, contacts, photo library, email, or private accounts. only share information you are comfortable providing and entitled to share.
how we use your information
we use your information to provide and personalize LOKA, respond to you, and remember your preferences. we also use it for customer support, service improvement, security, and legal compliance.
this includes using your conversation content and preferences to provide automated responses and recommendations.
we use your contact details for service messages and communications you request or agree to receive. requesting a verification code is not consent to unrelated advertising.
how we share information
we do not sell your personal information.
we share information with service providers that help us operate LOKA, respond to you, and understand how the service is used. they may process your contact information, conversation content, preferences, and usage information for these purposes.
we may also disclose information when you direct us to, when required by law, or when necessary to investigate misuse, protect safety, or establish or defend legal rights.
this includes content you share with LOKA through iMessage. information may be processed outside your country, where data-protection laws may differ.
cookies and analytics
our website may use cookies and similar technologies to understand visits and interactions and support website functionality. these may collect device information, usage activity, and identifiers.
you can manage cookies through your browser settings and any choices offered on the website. restricting cookies or browser storage may affect some features.
how long we keep information
we retain information for the purposes described in this policy. how long it is needed depends on the nature of the information, your use of the service, support and security needs, and applicable legal obligations.
conversation information and preferences may remain associated with you between conversations. stopping messages or blocking LOKA does not automatically delete that information. you can request deletion using the contact details below. some records may need to be retained to comply with law, resolve disputes, prevent misuse, or honor your communication choices.
your choices and rights
contact support@tryloka.me to request access to, correction of, or deletion of information associated with you, or to ask us to stop messages. we may need to verify your identity before acting on a request.
depending on your location and applicable law, you may also have rights to receive a copy of your information, withdraw consent, restrict or object to processing, or complain to a privacy regulator. legal exceptions may apply to some requests.
security and external links
no service can guarantee absolute security. do not send passwords or payment-card details to LOKA, and contact us if you suspect unauthorized use of your account.
links to retailers and other websites lead to services we do not operate. information you give them is subject to their own policies. a reference or recommendation does not itself share your conversation with the person or business mentioned.
children
LOKA is intended for adults aged 18 and over. if you believe a child has provided personal information, contact us so we can investigate and address it.
updates and contact
we will update the date on this page when this policy changes and provide any additional notice or request any consent required by law.
LOKA Technologies
support@tryloka.me